Site policy
Privacy
The privacy policy for this studio website. Each app has its own notice, linked below, describing that product’s data and choices.
This website has no analytics, tracking tags, cookies, accounts or forms. Firebase Hosting processes technical request data to deliver and protect the site, and we handle anything you choose to send by email. App data handling is separate and is described in the relevant app policy.
- Last updated
- Applies to
- This website
- Data controller
- SNOWY LAKES LTD22 St John StreetNewport PagnellEnglandMK16 8HJ
- Contact
- support@snowylakes.com
Per-app policies
Looking for a specific app?
Google Play's Data Safety form and App Store Connect each ask for a policy URL per app, so any app whose data handling differs from this page publishes its own.
The policy
- 01
The short version
This website serves studio and product information as static files. It has no account, sign-in, form, analytics package, tag manager or advertising pixel. Fonts and artwork are served from the site. A link to another website takes you to that site's own services and policy.
Static hosting still processes technical request data. That is different from running visitor analytics or creating an account, and it is explained below.
- No website cookies, analytics or advertising profiles
- No website account, sign-in or contact form
- One local theme preference in your browser
- Hosting request processing and email correspondence are described below
- 02
Hosting and technical request data
The site is served by Google Firebase Hosting and its content delivery network. Google receives technical request information, including IP addresses, to deliver content, protect the service and detect abuse. Our basis for the processing needed to run the website securely is legitimate interests.
Google's Firebase privacy information describes Hosting IP-data retention as a few months. Provider processing and retention follow that information; we do not promise a fixed thirty-day deletion period or a particular logging region for this site.
- 03
What your browser stores
One item, and it never leaves your device. If you switch the site between its dark and light themes, that choice is saved in your browser's local storage under a single key so the site does not flash the wrong theme the next time you open it.
It is a preference, not an identifier: it holds the word for a theme and nothing else, it is not sent to the server, and it is not readable by any other site. Clearing your browser's site data removes it, and the site works normally without it — it simply follows your operating system's own dark/light setting instead.
- 04
When you email us
The contact links on this site open your own email client; nothing is submitted through the website itself. If you write to us, we hold your email address and whatever you chose to put in the message, as support correspondence for as long as needed to answer and keep an appropriate record. Incoming support email is routed through Mailgun's EU service; this does not imply that every support record is held in one location.
It is used to reply to you and for nothing else. We do not add correspondents to a mailing list, and there is no marketing to opt out of because there is none to begin with. The lawful basis is legitimate interests where you are asking us something, or the steps taken before a contract where you are asking us to quote for work.
- 05
The apps
This policy covers the studio website. The apps can use accounts, permissions, cloud services or AI features that the website does not use, so this page must not be treated as their app policy.
Use the app policy links above for the relevant product. Where a summary links to a full policy on the product's own domain, read that complete document for the product's processing, retention and rights information.
- 06
Your rights
UK GDPR gives you rights to request access, correction or deletion of personal information, restriction or objection where applicable, and a portable copy. We may need to verify ownership and will respond within the applicable statutory period, normally one month.
For this website, requests may concern support correspondence or technical request information processed through the hosting service. Contact us with enough information to identify the relevant interaction. App records have different controls and retention: use the relevant app policy and its account-request route.
If you think we have handled your data badly, please tell us first so we can put it right. You also have the right to complain directly to the Information Commissioner's Office, the UK's data protection regulator, at ico.org.uk — you do not need our permission and you do not have to come to us first.
- 07
Where things are held
Firebase Hosting uses a distributed content delivery network. Hosting, security and support information can be processed outside the UK; this policy does not claim that every record stays in one region. The separate app notices describe their own services.
Google describes applicable privacy terms and international-processing safeguards in its Firebase privacy information. Contact us for the safeguards and retention information relevant to a particular hosting or support request.
- 08
Changes to this policy
If this changes, the date at the top of the page changes with it, and the page itself is the current version — there is no separate mailing list and no notification to subscribe to.
Because the site is open about how it is built, a change to what it collects means a change to this text in the same release. If you want to know whether anything has changed since you last read it, the date at the top is the honest answer.
Contact
Questions about this policy
Email the address below. If your question is about a particular app, name it — each app’s own policy is linked further up this page.
support@snowylakes.comFor anything that is not about privacy, the support page is the better door.










